The store will not work correctly when cookies are disabled.

JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.

Close Nav

Products
- TAPE LIGHT
  - STATIC WHITE
  - TUNABLE CCT
  - DIM TO WARM
  - COLOR CHANGING
  - CANVAS
  - SFLEX
  - KITS
  - ACCESSORY
  EXTRUSION/CHANNEL
  UNDERCABINETS
  - LINE-VOLTAGE
  - LOW-VOLTAGE
  PUCK LIGHTS
  - LINE-VOLTAGE
  - LOW-VOLTAGE
  DOWNLIGHTING
  FLEXIBLE LINEAR
  COMMERCIAL LIGHT STRING
  EXTERIOR
  - SCONCE
  - STEP LIGHT
  - FLOOD
  - GRAZE
  SPEKTRUM+ SMART LIGHTING
  CONTROLS
  - SPEKTRUM+ SMART
  - DMX
  - DALI
  DRIVERS
  - HARDWIRE
  - PLUG-IN
  SEASONAL
  TOP BUYS
  Commercial Architectural
Applications
Resources
Services
- CUSTOM CUT
- SALES REP PORTAL
Contact Us

Compare Products

Track Your Order
Sign In

Home
AL RGA Request Form

AMERICAN LIGHTING RGA REQUEST FORM

Please fill in our RGA Request Form and one of our team members will be in contact with you shortly. Please have the following documents ready to complete RGA form: - Customer ID - PO or Invoice Number - Product item numbers to be returned - Quantity of items to be returned

Contact Information

First Name

Last Name

Phone Number

Email

Street Address

Address Line 2

City

State / Province / Region

State / Province / Region

Postal / Zip Code

Country

Hours of Operation

RGA Request

Please note: Receiving RGA # does not imply acceptance and/or payment of credit; it is only permission to return material to American Lighting for evaluation. If a credit memo is issued, it will only be after the inspection is complete.

Customer ID

Do you have a PO or Invoice Number?

PO Number Invoice Number

PO / Invoice Number

Are you requesting a Product Replacement or Credit?

Replacement Credit

Replacement Shipping

We'll ship replacement item(s) to the address on the original order. Do you need the item(s) to go to a different address?

Yes, I need the item(s) to be shipped to a different address
No, the item(s) can ship to the same address as it was originally delivered

New Shipping Address

Please enter new shipping address where you would like the replacement item(s) sent

Item(s) to be returned

NOTICE: ONLY ONE RGA REQUEST PER INVOICE/PURCHASE ORDER

ITEM 1 - Product Item #

ITEM 1 - Quantity

ITEM 1 - Reason for return

Product Status

Is all of the product available for return upon request?

Yes No

If not, please provide reason as to why

How much of the product is installed / yet to be installed?

***Please be Advised***

Should material not be reported as destroyed/installed upon request of RGA, it could void any credits due. Product should not be field destroyed without the written authorization from American Lighting personnel.

Has any of the product been destroyed?

Yes No

How much of the product has been destroyed

Who authorized the destroy?

Ready to Submit?

We appreciate your time in filling out this form and will be in touch when your request is being processed.

Send me a copy of my responses

Email:

AMERICAN LIGHTING™ INC.
11775 EAST 45TH AVENUE.
DENVER, CO 80239
800.880.1180

Products

Tape Light Extrusion/Channel Undercabinets Puck Lights Downlighting Flexible Linear Light String Spektrum+ Exterior Controls Drivers Seasonal

Applications

Accent Lighting Backlighting Cabinet Lighting Ceiling Cove Deck & Patio Security Smart Home

Resources

Ace Product Configurator Literature & Media Videos

Services

Custom Cut Sales Rep Portal

Contact Us

Where To Buy Support & Forms About Us Contact Us Privacy Policy

SUBSCRIBE TO OUR MAILING LIST

TECHNICAL SUPPORT:
Monday - Friday. 8am - 5pm MT
800-285-8051
Technicalsupport@americanlighting.com

CUSTOMER SERVICE:
Monday - Friday. 8am - 5pm MT
800-285-8051
Orders@americanlighting.com

© 2024 American Lighting Inc. All Rights Reserved

Sign In
Track Your Order
Compare Products
Call